Legal
Privacy Policy.
Introduction
This privacy policy sets out how XO3D uses and protects any information that you give to XO3D when you use this website. XO3D is registered in the UK under company number 11876020.
XO3D is committed to safeguarding the privacy of our website visitors, service users, individual customers, and customer personnel. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
XO3D may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
The data we collect
We may collect the following information:
- your name
- your contact information including email address
- web analytics during your time on our website
What we do with the information
XO3D requires this information to understand your needs and to provide you with the best online service. The following reasons are the most particular reasons we use the information:
- To improve our website
- To improve our services
- Internal record keeping
- We may periodically send emails about our latest news, services or other information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you. We may contact you by email, phone, or mail.
- We may use the information to customise the website according to your interests.
Security
XO3D is committed to keeping your data safe and secure. For us to do this we have put in suitable physical, electrical and managerial procedures to safeguard the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
If you accept analytics cookies, we use Google Analytics and Microsoft Clarity to understand website use, including page visits, interactions, heatmaps, and session recordings. Microsoft Clarity does not load until you grant analytics consent. Google's advertising storage, advertising user data and advertising personalisation remain disabled in our Google consent settings.
Our website remembers your cookie choices for up to 180 days using a preference cookie on this website. Optional categories start switched off. HubSpot supports contact forms and, with analytics consent, browser activity association. When you submit a brief with analytics consent, a HubSpot browser identifier can associate that browser's activity with your contact record. You can submit a brief without agreeing to analytics or advertising tracking.
Company interest and advertising
If you accept advertising cookies, our website can load lemlist's visitor identification tag, the LinkedIn Insight Tag and the Meta Pixel. These providers may process browser and network information, identifiers and page activity to help identify business interest, measure advertising or build advertising audiences. A company match does not establish that a particular employee visited.
We may compare company interest with our business contact records to decide whether a relevant, personal follow-up is appropriate. Accepting website tracking does not subscribe you to marketing email. Any direct marketing requires a separate appropriate basis, and you can object to it at any time. We do not treat a company visit as permission to contact every employee.
Read the providers' information: lemlist, HubSpot, LinkedIn and Meta.
Use Cookie settings in the footer to accept, reject or choose optional categories at any time. These controls work independently of HubSpot loading. Rejecting optional cookies does not prevent you from sending a brief. Withdrawing analytics or advertising consent refreshes the page to stop the affected tags already running in that tab. To ask about previously collected information or object to marketing, email info@xo3d.co.uk. Website interest is reviewed for relevance; a signal's expiry is not a promise that every provider has erased its records.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website contains links to other websites of interest. Once you have clicked on these links you should be aware that our policy no longer covers these websites. We are not responsible for your protection on these websites. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
XO3D will not sell or distribute your personal information with any third parties unless we have been given your permission to do so or are required by law to do so. We may ask to share your information with relevant parties working on your projects. We may use your personal information to send you promotional information which we think you may find interesting if you tell us that you wish this to happen.
You can ask to access or correct your personal information, request erasure or restriction where applicable, and object to direct marketing under UK data protection law. Contact info@xo3d.co.uk. You can also raise a concern with the Information Commissioner's Office.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.